4/10 – Schlecht
Troy E.
18. März 2025
Verbesserungswürdig: Sauberkeit, Check-in, Kommunikation und Genauigkeit des Onlineauftritts
Anniversary getaway gone wrong
My wife and I booked this cabin last minute for our anniversary. We weren't told there were any specific times that we needed to check in, only that check in was after 4 pm. We contacted them to let them know that we wouldn't be in the area until late evening and they told us that we needed to be there after 4pm but before they closed their office at 6pm. A 2 hour window to check in that they didn't mention in the ad. Also, it was noted that they might not even have the cabin ready at 4pm! We rearranged our plans and drove an extra 3 1/2 hours just to check in during their check in times. The actual check in process was fairly simple but has to be done in person or at least in our case. We then proceeded to the cabin to find a very disappointing version of what the pictures and advertising suggested. While the view was great from the front of the cabin the cabin itself left lots to be desired. It was dirty, things were broken and worn out, there was old coffee and mold left in the coffee pot, curtain rods were split in the middle and just hanging down, one of the rocking chairs on the picture of the porch was broken and just laying on its side, mold on the ceiling in the lower bathroom and bugs all over the bathroom upstairs where there was a dirty jacuzzi tub with no way to close the drain to fill it. There were holes, scrapes, dirt, dead bugs and hair stuck to the walls in numerous spots. Dust so thick it looked like a fuzzy blanket in some spots. We don't recommend!
Troy E.
Aufenthalt von 4 Nächten im März 2025
