2/10 – Ungenügend
Josh P.
4. März 2025
Gut: Check-in und Lage
Verbesserungswürdig: Sauberkeit, Kommunikation und Genauigkeit des Onlineauftritts
Not as expected
I don't normally leave reviews but feel like I need to for this. This was probably one of the most conflicting of good and bad experiences with a VRBO I have ever had. We had a group of 10 people staying and upon opening the door, the entire house was damp/mildewy. We opened ADDITIONAL doors and windows to air it out. For context, it was not humid nor overly wet the days we were here, late february - early march. The beds were not comfortable, either stiff as a cot or springs so prevalent it felt like being stabbed all night. There were also certain things that were already broken in the home that had not been replaced. Such as the metal rod holding the toilet paper on the first floor. Slight touch and the 'arm' would fall off. The location was great and ideal for the activities we had planned and the check in / check out process was easy. However, afterwards, we were charged 200 which was negotiated down to 100 for blinds that were 'shattered and unusable' but were mostly just nicked, which was not caused by us. They also provided evidence of other 'damages' or issues that could not have stemmed from us. Such as black stained towels when we didn't wash them before we left since the check out instructions didn't include them. Or damaged doors/walls but could not provide specific evidence these weren't damaged before we stayed. If you decide to stay here, make note of the stuff I mentioned and take photo and video evidence the moment you get inside, of the ENTIRE home.
Josh P.
Aufenthalt von 2 Nächten im Februar 2025
