Let's start with the positive--the location was fantastic and the mattresses were comfortable. The wi-fi was great, too. The beach at the Harbor Club and the neighbors were wonderful. The owner was responsive, friendly, welcoming, generous (let us use her canoe, beach chairs, and bug spray) and we were so looking forward to our stay. Upon arrival, we discovered the house had not been cleaned. Crumbs on the counters, food scraps in the sink, coffee in the coffee pot, thawed meat (not ours) in the fridge, and opened condiments and food in the freezer and fridge, plus trash in the garbage can AND outside on the grounds (empty cans, bottles, etc.). The flatware was clean, but we had to wash everything else before we used it. The plates in the cabinets had crumbs on them and the coffee cups had residue in them. The kitchen was well-stocked, but the cabinets were a big jumble--no organization at all. The bathroom counter had a used razor, opened toothpaste with no lid, and blobs of toothpaste in the sink. The owner had not put anything away in the bathroom. I bagged up a shower caddy with wet sponges, shampoo, razors, gloppy bars of soap, several toothbrushes, prescription medications (she knew kids were coming), used towels, a filthy bathmat and rug, a HAIRBRUSH FULL OF HAIR and tons of opened, sample-sized products. I spent the first 2 hours of my vacation scrubbing. The screen in the door (key in NH) was duct-taped in and falling out--we had to buy duct tape and put it back up. The owner graciously agreed to provide linens, as we were traveling. The towels were mismatched, threadbare, and full of holes. The sheets/bedding smelled fresh, but every single bed and sheet had a stain of some kind--some yellow undefined stains, blue ink stains, etc. We had no place to go and had prepaid. The hotels were full and we needed a kitchen. I had to reassure my children (and myself) that the beds and bathroom were clean, despite the stains and that I had personally cleaned the bathroom. Even the fans were full of dust and had to be cleaned before we could use them. The TV in the room with the twin beds was covered with dust. The couch cushions had patched holes. The owner apologized and agreed to refund $100--that was over three weeks ago and I haven't seen any refund. For the price, I did not expect fancy, but I did expect clean. The house is a good size, the price was right, and the beach was excellent, but I would not stay again.