2/10 – Ungenügend
Susan P.
26. Dez. 2024
Gut: Sauberkeit, Check-in und Lage
Verbesserungswürdig: Kommunikation
Towed!
This apartment is as advertised, spacious and in the midst of the downtown party area -- great if you want to walk everywhere. It was noisy until the bars closed. There was a pretty strong smell in the hallway but the apartment itself didn't smell bad. Our biggest problem was that the parking was confusing and we ended up having two cars towed. There were pictures showing the parking at the very end of the Vrbo listing but we didn't realize they were there. The manager talked us through how to find the parking spaces when we checked in, but didn't mention that there were two different sets of numbered spaces: the ones along the fence (the correct ones) and the ones looking like normal parking spaces (someone else's). We parked in the spaces with the correct numbers that looked like normal spaces. Big mistake. We didn't even know whether we'd been towed or had the cars stolen! Fortunately, one car had a tracker system and we found it at the impound lot. When we asked the manager about our missing cars, he seemed more concerned with establishing that we should have known where to park and that he hadn't done anything wrong than about the huge difficulties we faced. (Some of us had planes to catch in Ptsbg.) He did let some of us stay past checkout (baby's car seat was in the impound, so they couldn't drive anywhere). If you stay here, make sure you park along the fence!!
Susan P.
Aufenthalt von 2 Nächten im Dezember 2024
