8/10 – Gut
Andrew N.
8. Jan. 2025
Gut: Sauberkeit, Check-in, Kommunikation, Lage und Genauigkeit des Onlineauftritts
Great location / needs provisioning
The place was very good. And there was excellent communication with the owner's representative, who was very responsive and kind. Great views over the pool and ocean, wonderful ocean sounds, and very nice accommodations. They did have nice new towels, and the beds were comfortable as were the nice sheets and pillows.The reason for 4-stars and not 5-stars is because the place was not provisioned well though. E.g., only salt/pepper, no other spices (we bought a few and left them there for others), an older coffee maker but no filters or coffee, nothing in the freezer (e.g., ice) or fridge (e.g., typical community condiments - again, we left ours). A few trash bags under the sink and cleaning supplies. Very sparse on food storage containers. These are all easily addressed and I provided suggestions to the owner's representative.The other thing that arose was out of control of the owners but the complex's maintenance / facilities person was rude. It is advertised as pet friendly, and we had our service animal (not a pet) with us. He rudely told us we were not allowed to walk through the courtyard to the beach access with the dog, since "pets are not allowed" even though our service animal was in his red-vest clearly labelled. Later we saw numerous other pets on the lawn but none of them were told to leave like we were.
Andrew N.
Aufenthalt von 7 Nächten im Dezember 2024
