2/10 – Ungenügend
Huy N.
4. Apr. 2025
Verbesserungswürdig: Sauberkeit, Check-in, Kommunikation, Lage und Genauigkeit des Onlineauftritts
Worst Experience Ever
This was by far the worst experience I’ve had booking a rental. The communication was horrible from the property owner. We did not even know what address we were supposed to drive to and I had to reach out to ask when we arrived following a 12 hour travel with infants from the east side of the USA. We did not even know where to park and I had to call the property owner to come out and help direct us. We have two cars and they was only one available parking spot for a booking of 10 people. We reached out again to ask for directions where to park. The spot they told us to park on was being used by their family vehicle there and when we asked for updates as to where we can park, we were told we can park anywhere in the street even though there are signs regarding limited street parking availability and timing throughout the day. Upon checking the bed sheets, we found that there were very bad stains on them. I took pictures and contacted to the property owner to ask if they had different sheets. Their response was if we did not like it then we can leave. It was late in the day and we had infants so we needed to stay the night. We purchased new sheets to use and left early the next morning. Never again will I rent from this owner and I advise anyone who is thinking about it to find a different place. The property itself was not very clean and there are birds outside and bird poop smell throughout the house. Im glad we were able to find last minute accommodations elsewhere. .
Huy N.
Aufenthalt von 1 Nacht im März 2025
