4/10 – Schlecht
Eric H.
28. Juli 2024
Gut: Sauberkeit und Lage
Verbesserungswürdig: Kommunikation
Great view but.....
We arrived first day of our stay early, no big deal, sent owners a message and they let us know we would receive the code at 4. At 4:15 we had to send another email requesting the code. Arrived in our room and it was very clean and cozy. There was an odor in condo, the garbage disposal was clogged and the sink was clogged and leaking under the sink. Sent owners message and they claimed they would call maintenace. No one ever called or showed up. Later that evening we discovered the toilet in one of the bathrooms wouldn't flush and was running over the top of the tank. We shut that off so nothing flooded. Saturday morning I turned the stove on to find out it only went to 298, not really sure what is wrong there. Lastly, the washer and dryer were also out of order. We messaged the phone number on the paper of the fridge, response we got was " we no longer service this unit, please remove the paper off the fridge' so I emailed through the app. Thankfully it was just the 2 of us, and not the rest of our kids. Very disappointing to say the least.
Now on to the actual property. Parking was a mess and always busy. The pool was a little disappointing- laid our stuff in the chairs while we lounged in the pool. Came back to find the staff had removed our towels and put them in "lost and found" which was stolen.
Great location- you have plenty to walk to. There was live music by the pool which was nice to sit on the balcony and listen to.
Eric H.
Aufenthalt von 3 Nächten im Juli 2024
