2/10 – Ungenügend
Sherri Ann L.
23. Juni 2024
Verbesserungswürdig: Sauberkeit, Check-in, Kommunikation und Genauigkeit des Onlineauftritts
Disappointed
No check in instructions were sent to me so I had to find the number and call the host, no answer. Called again, no answer but he called back. Got to the property and let him know we were outside. After 6 hrs on the road and trying to check in an hour and a half after the time stated (4) our space was not ready yet. The host met us outside and stated that he had issues getting the previous folks out and had to call to get help to have them leave. So we had to wait outside while he fixed beds and “cleaned up”. The floor was sticky everywhere, old food was left in the refrigerator and cupboards by previous tenants and towels needed to be dried and folded (which I ended up needing to do). We couldn’t use the smaller bathroom shower due to a leak to the lower tenants ceiling. The kitchen sink also started leaking into the lower tenants kitchen and we had to go back to let the handy man in so we missed our dinner reservations. (After he hollered at me about water damage and basically blamed us when we’d just gotten there and all I had done at the sink was wash a couple bowls and spoons for the girls to use to eat with since they were still dirty after coming out of the dishwasher). There was no dish rag or anything to so the dishes with so I used paper towel. No check out instructions so I didn’t know where to put our trash. If I hadn’t paid already I definitely would NOT have stayed there after running into the check in issues and seeing how dirty it was.
Sherri Ann L.
Aufenthalt von 3 Nächten im Juni 2024
