10/10 – Hervorragend
Beth B., Chicago
7. Jan. 2024
Gut: Sauberkeit, Check-in, Kommunikation, Lage und Genauigkeit des Onlineauftritts
Great location!
Our family of 9 stayed at Casa Ensueno for one week and had a marvelous time! What we loved most about this property (aside from the location, pool, and hot tub) was the set up. Each bedroom had its own external entrance so the living area and kitchen was "separate" enough that if people stayed up late or woke up early and gathered in the common space it did not disturb anyone else who was sleeping.
The house manager, Jorge, was very responsive; the housekeeper was pleasant and thorough, and everything was in good condition.
We had three meals prepared by Rogelio (Oscar is the owner) and they were are favorite meals of the trip. Three members of our party went on a fishing expedition and the catering team was able to use what they caught for two of our dinners (and made other items as well since not everyone wanted fish all the time). The team arrived two hours (at least) to prep and cleaned up everything to perfection.
The house has a decent amount of stairs so I would caution anyone with bad hips or knees to keep this in mind. One member of our family recently had hip surgery and it wasn't really a problem as long as someone assisted her a little bit, but it wasn't too bad.
Some minor issues (outside lighting not working) were handled within hours of texting Jorge.
Beth B.
Aufenthalt von 7 Nächten im Dezember 2023