If you have any kind of allergy please reach out to us prior to booking.
IMPORTANT: In all lock-off units like this one, the strata forbid the use of hot plates, portable cooking stoves, or any cooking-related appliance with the exception of microwaves that are already provided.
Important: We are committed to protecting our property, which is why we've partnered with 'Know Your Guest' by Superhog: the leading vacation rental guest-screening provider. Please note that before your booking begins, you will need to verify your details through 'Know Your Guest'. You will also be given the choice between paying a refundable deposit or buying a non-refundable damage waiver. We suggest you buy the damage waiver as this protects you in case you cause accidental damage during a booking. However, if you do not wish to participate in this program, you are welcome to opt out.
PARKING PASS
There is a parking pass scheme in place at Timberline properties. Please ensure you use the pass(es) provided in the property during your stay, and return before your departure. Please note, lost or missing passes incur a replacement fee.
The strata (management company) have very strict rules for the Timberline Lodges. Please ensure you follow them at all times. Thank you for your co-operation.
- Smoking is not permitted on limited common property, including decks, balconies, or courtyards, or within 6 meters of common property windows, doors, or air intakes.
- No pets.
- No parties.
- Nothing is to be left in the hallways.
- Remove dirt and snow from your footwear before entering the building. Please consider removing dirty footwear.
- Bikes, skis, boards, and/or other large sporting equipment may not be stored indoors unless otherwise stated. Please use the locker provided in the basement, or the bike racks outside.
- The strata have a quiet time bylaw (11 PM - 7 AM) that requires all occupants of units in the strata not to generate noise that pervades other units during this time. Noise travels easily from the outside of the buildings. Ensure to be especially quiet on decks past 11 PM. Any complaints will result in an automatic fine of $200 to be levied against your party.
- Fines and /or eviction may occur for broken building rules.
- Park carefully, considerately, and adhere to ‘No Parking’ areas. At busy times there is a shortage of parking.
- You must return the Timberline parking pass to the unit prior to your departure. Failure to do so will incur a replacement fee of $50 per pass.
- Do not idle your vehicle. Air intake vents will bring your exhaust fumes in the entire building.
- We use 'Know Your Guest' by Superhog: the leading vacation
rental guest-screening provider. Please review the information provided within the listing.
IF YOU ARE STAYING HERE FOR WORK
- Do not track mud, coal, or any work-related mess into the unit. Furthermore, please do not bring work materials or supplies into the property. Instead, use allocated storage locations
- A minimum of $50/hr will be charged if carpets are found to be coal/ dirt stained and require to get steam cleaned.
- Please be advised that there will be a minimum surcharge of $150 per bedroom if the laundry is stained beyond recovery and/or the unit is found excessively dirty.
-To help prevent staining, dark laundry sets are available. Please notify us when booking if you require dark laundry for your stay. Also, please note that any late requests for dark laundry may incur a change-over fee.
LOCK OFF CONDOS (rooms without a kitchen)
- Strictly no cooking within lock-off units: this is a heavily enforced strata rule. They forbid the use of hot plates, portable cooking stoves, or any cooking-related appliance with the exception of microwaves if they are provided. Additionally, any sink blockages related to food waste are chargeable to the guest.
Please note, a fine of up to $1000 will be issued, and you could be asked to vacate if any of the house rules are not obeyed. Thank you for your understanding and co-operation.
Sometimes, due to safety concerns or maintenance issues, the strata (building managers) may need to close building amenities at short notice. No refunds or discounts will be issued for situations beyond our control.