4/10 – Schlecht
Courtney L.
18. Aug. 2024
Gut: Check-in und Kommunikation
Verbesserungswürdig: Sauberkeit und Genauigkeit des Onlineauftritts
So Disappointing
Unfortunately, our stay at this property had many issues. The carpets were so dirty that we didn’t want to walk around without shoes. Many kitchen items were left dirty. The master shower wasn’t clean upon our arrival. The plumbing struggled. The shower/tub left you standing in 8” of water. The bathroom sinks struggled to drain, and the toilets had to be double flushed to get anything down. The wallpaper is peeling off the walls. The air conditioning wasn’t working properly. The owner told us to keep the doors closed, but we hadn’t been in the unit all day. We had 2 very uncomfortable nights because the AC struggled to stay cool. It was so warm we didn’t want to turn the oven on to make our dinner. It was over 24 hours before someone came to look at the AC unit & it ran the same. The lock on the slider fell off and therefore wouldn’t open. The owner tried to fix the door but was unsuccessful. As a result we lost a cooler that we had on the balcony. When we told her about the cooler, she told us to contact the neighbors and see if we could climb over from their balcony! She filed a claim to fix the door against our VRBO insurance, which I’m so thankful we had. She probably would’ve changed us to repair her faulty door. The location of this property is great however the community & unit are run down and need lots of work. While these individual issues might have been manageable, they collectively made our stay unpleasant. I highly DO NOT recommend staying at this property!
Courtney L.
Aufenthalt von 4 Nächten im August 2024
