6/10 – Okay
Darcy O.
5. Aug. 2021
Gut: Sauberkeit und Lage
Verbesserungswürdig: Genauigkeit des Onlineauftritts
Overpriced for the value
We traveled as 2 families (9 people total) and stayed at this property for a week. We have the following comments based on coming to Lake Country for the last 6 years staying in a variety of places (condo’s, houses, etc).
Positive thoughts on the property:
• Great central location within close proximity to beaches
Great communication with Robin on entry
• Amazing views
• Beautiful house for 2 people and has great privacy
• Amazing décor
• Good access to rail trail (although large hill to hike up/down😊)
Constructive criticism:
• Communication fell apart once we left the property
• The beds in the house are not hotel grade and need to be replaced. Especially the beds on the lower floor are not to the quality they should be considering we are paying a high amount per night. When kids complain about beds you know you have an issue.
• The air conditioning must work properly. The unit could not keep up to the heat and seemed to not even exist on the lower wing. Everyone was uncomfortable for the entire trip.
• Although the views are amazing, you need to have blinds on the master bedroom and main floor. Unless you like to wake up with the sun it is just too bright to sleep.
• The fridge is undersized for 2 families staying for the week. I would suggest a second fridge in the basement for cold beverages and ice cream while the primary fridge can serve for food storage.
• The second (upper) drawer on the dishwasher is broken and should be replaced.
• Beach towels are not provided and should be available for guests considering the close proximity to the beach. All other properties we have stayed at have provided these.
After the trip we reviewed the past reviews, and it looks like many of our issues have been brought up in the past. Unfortunately, we didn’t review those comments prior to booking (or they are not always visible depending on the page). There is only 1 bedroom on the main level…so everyone else is on the lower level.
We did feel that some financial compensation would be fair considering some of our major needs were not met and the high price of the rental. However, discussions with Robin quickly stopped (she wouldn’t respond or answer her phone) once a compensation amount was discussed.
It is our opinion that there are way better properties for half the price and people should book elsewhere.
Darcy O’Brien
Darcy O.
Aufenthalt von 7 Nächten im Juli 2021
