6/10 – Okay
Wallace D.
7. Dez. 2025
Gut: Sauberkeit, Check-in, Lage und Genauigkeit des Onlineauftritts
Verbesserungswürdig: Kommunikation
Mixed experience primarily due to management company. The home would have been great had they ensured everything was in good order prior to our arrival and performed better with various issues.Pros:-Home nicely appointed-Heated pool great and worked as it shouldCons:-Arrived to find a few personal items from previous guest, bed missing covers and an inaccessible chirping smoke detector-Chirping caused main living area and 1 bedroom to be unenjoyable for 24 hrs-Thermostat restricted to only 70 degrees on cooling in November. Promised repeatedly to get this lowered to 68 but never did.-Requested portable ac so we could sleep comfortably and instead received box fans.-Master shower drain was completely clogged. Notified immediately and requested a call to schedule repair. Nobody called and repair person showed up but we weren't home so they didn't make the repair. Had to call back again to get it scheduled and it was eventually fixed.In total, I had to make 10-12 phone calls and a similar amount of text messages to management during our stay.After our trip I sent a message to the manager about our disappointment and never got a response.Separately, one should know the beach is not really accessible from Tampico Drive due to the erosion. There is a vertical 6-8 foot drop to get on the beach from Tampico. You might be able to climb it but you will more likely need to walk around the corner to Cape Palms Park for good beach access if carrying beach gear.
Wallace D.
Aufenthalt von 6 Nächten im November 2025
