When we arrived we noticed the place had not been cleaned. It’s was disgusting!! The property also is not to code and unsafe for anyone to stay here. The washer didn’t work and smelled like urine, there were cockroaches in the kitchen, rusty nails exposed, WiFi was spotty, no AC upstairs, outdoor area was messy with trash and debris, smudges on walls, hair on floors, dirty mirrors and showers, stairs and railings are dangerous, you can literally see sunlight through the house beams etc. I can’t believe this property is even allowed on VRBO. On top of that we asked for a refund b/c the place was obviously unsafe and a health hazard. We were told by owner & property manager we would be given full refund. I have proof through our messages - and now they are trying to completely ghost us. Not going to fly…Please do yourself a favor and DO NOT STAY HERE. Should be shut down and not able to rent to people. False advertising from pictures and almost ruined our whole vacation!