6/10 – Okay
Smita P.
22. März 2025
Gut: Kommunikation und Lage
Verbesserungswürdig: Check-in
House was not ready
We rented the house for the end of our Costa Rica trip. We drove in from Monteverde at 6pm to find the maid surprised to see us and still cleaning from the last stay.I informed Olga who said the group prior to us had a party and left a very bad mess and broke the roof overhang.We said no problem we would leave our luggage and go have dinner. After 3 hours for being gone one of the houses was still not ready. The listing is either for one house or two depending on the group size which I was not aware of.The barbecue grill had no propane gas so we could not use it.Travelling after for 10 days with a group of 28 of which two 85 year olds,attended a wedding,one of the 85 year badly hurt from a fall, we had to get them to San Jose and back to England .The end of our trip we all just needed time unwind.For a luxury rental the bathrooms, beds,linens, overall condition of the place was not up the high standard we have previously encountered in other homes we have rented.
Smita P.
Aufenthalt von 2 Nächten im März 2025
