Our family had a really good time. There were lots of places for the family to gather both indoor and outdoors. However, we had a challenge with communication. Compared to other places we have stayed, the hosts were not as responsive or communicative. For example, when we arrived one room smelled like cigarettes smoke. This was concerning since some of our guests had severe allergies. When we called we were directed to leave a message and that someone would call us back. However, after multiple voicemails and messages in the VRBO app, we did not get a response that day and had to make alternate sleep arrangements.
The next day, on our first full day, we also had challenges with the internet. That morning I called and left another message. Finally a gentleman reached out and came to the house to help us with the internet. It took a few hours but he was able to replace the router and get the internet back up and running. He was friendly and helpful, but told us that he only dealt with IT issues.
To be fair, the host also responded to our concern about the outdoor garbage bins being completely full when we arrived. However, the situation with the bedroom was never addressed. It was frustrating to know that when I had a concern it may take quite some time to get a response, if at all. Overall, our experience was mostly positive and our kids made great memories.