2/10 – Ungenügend
Renee B.
14. Okt. 2024
Gut: Check-in und Lage
Verbesserungswürdig: Sauberkeit und Genauigkeit des Onlineauftritts
I was very disappointed
Sept 30, 2024 - Oct 11, 2024
I really wanted to love this place. Upon arrival I was greeted with pests. This place looks like it has not been cleaned in a very long time. The baseboards were very dirty. The baseboards in the bathroom were coated with dust, hair, and who knows what else. The base of the toilet and the floor behind the toilet look to have not been cleaned in years. The bathroom rugs were so nasty that I washed them because I was afraid to step on them with bare feet. The dishes and flatware are left out to get crawled on by all the bugs that live there. They are very dirty and dusty and look to have feces of some sort on them. Two of my 11 nights I did not even stay there. I felt like I was getting ripped off by paying a cleaning fee when the place definitely had not been cleaned in a very long time.
I would not touch the refrigerator because the front of it was so nasty and the freezer smells like fish.
The host said he called an exterminator and someone to come in and clean. Whoever supposedly “cleaned“ definitely does not know what they are doing. I’m curious if the exterminator was even there because I never smelled anything as if he had been there and I continued to see roaches. Baby roaches. Because I know roaches come out in the dark typically, I slept with the lights on because I was afraid of stepping on one during the night or having them crawl on the bed.
I had high hopes for the ZEN DEN. I just wasted 1000.
Renee B.
Aufenthalt von 11 Nächten im September 2024