2/10 – Ungenügend
Jennifer B.
16. März 2025
Gut: Check-in
Verbesserungswürdig: Kommunikation, Lage und Genauigkeit des Onlineauftritts
Unsafe
Juan , not sure of his position there was very nice and helped me figure out their lock, which looked easy to break into to enter the room . I did spend some time at the pool which is very nice . Unfortunately, this place is in a bad neighborhood. I figured I had no recourse as far as not getting charges I tried to accept my surroundings. Once evening rolled around I went to lock the seconD lock below the electronic lock and it was broken ! Which made feel more uncomfortable and unsafe . I had been feeling unwell and now unsafe so I left . I informed the owner through messages and he never responded to my concerns. Nor offered any compensation for my dissatisfaction for his premises . I had asked before arrival if I could stay another day he responded yes . I told him o ly if the fees were the same . He did not reply to me if they were or not , I never received a confirmation for the extra stay , since my original confirmation remained the same as for the checkout date, I figured he did t charge me . Then I received another text ignoring my concerns about check out and he added the extra day . I addressed that through messages and he didn’t respond to that . So now I have to dispute that to my CC company . This owner is not concerned for anyone’s safety and does not respond to complaints . If you don’t mind staying in bad neighborhoods go for it . But as a single woman alone it is not recommended. Keep in mind pictures can be deceiving .
Jennifer B.
Aufenthalt von 2 Nächten im März 2025
