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2/10 – Ungenügend
ROBERTA H.
31. Aug. 2023
NOT RECOMMENDED
Rating Details:
The property manager was very unhelpful.
The vacation rental was very dirty.
I was very unhappy with the location.
I was very dissatisfied with the condition of the vacation rental.
Overall, I recommend this vacation rental.
Reviewer Comments:
Checked into the home 04:30pm 08-19. Kitchen was still dirty, food under the stove hood, in the sink. I didn't mention this to management as sometimes cleaners get behind and things get missed. HOWEVER the Master BR has no 1 but 5 YES 5 air conditioners, of which on night 2, one of the 2 large ones quit. Called mgmt. asked if it was okay to use a window unit, they said yes. NOT OKAY, the power breaker kept tripping. We called mgmt, they said they were "Reporting it to Maintenance"...A home burned up and lives were recently lost due to a fire in Kill Devil Hills in a rental home, we weren't staying. Checked into a Motel for the rest of the 5 days of our week. Asked for a 450.00 refund, as we stayed 2 days, were offered $150 by the owner?? When i said no, they recinded that offer with no counter. NUMEROUS CODE VIOLATIONS in this house, should have taken prior reviews seriously but gave the benefit. OUR mistake. Building Inspector and Code Enforcement officer have been contacted.