10/10 – Hervorragend
Patti M.
13. Sept. 2024
Gut: Sauberkeit, Check-in und Lage
Verbesserungswürdig: Kommunikation
End of Summer Escape
I took my sister and two granddaughters (6yrs and 3yrs) for an end of summer getaway. The property was perfect for the four of us - beach was very accessible, view beautiful and accommodations were clean and more than adequate. This beach location was great, clean and not crowded at all.
My only concern was the poor response when I sent a message to the management company asking a question about beach chairs / umbrellas on the property as well as a check out time discrepancy between the signed contract and what was stated on the VRBO description page.
After almost a month waiting on an answer (they did respond quickly saying they would get back to me with an answer), I sent another message. I did get a response this time but less than a week away from my arrival time.
If you are flying in from out of town, you will need to rent or buy some chairs and umbrellas as there are none to use on the property; this was a disappointment since I flew in for this stay.
The contract you sign states (several times) an 11AM check out but they would not allow us to stay beyond 10AM. Not sure why they have you sign an agreement if they don't hold up to their end. They need to update this for future renters or be sure to have them update this before you sign.
Patti M.
Aufenthalt von 2 Nächten im August 2024