2/10 – Ungenügend
James
10. Juni 2024
Verbesserungswürdig: Sauberkeit, Ausstattung, Zustand der Unterkunft und Kommunikation
There was an additional service fee to check in when we got there making the stay much more expensive than expected, wouldn’t have booked in the first place had we known about it. Check in time took awhile because the first 4 key cards didn’t work so they had to switch our room. Room itself was dirty, ac didn’t work properly, hair in bed, stains in carpet, pillows were yellow. When we tried to check out after our stay there was no one at the desk. Tried to call the place over cell which didn’t work, and there wasn’t a bell or anything. Had to wait over 30 minutes in the lobby until someone came back. There was someone initially there when we were packing our bags into the vehicle and I’m sure he saw us doing so, so I don’t know why he ran off. The reason why we waited for him to come back is because we paid a sizable cash deposit when we checked in that we were waiting to get back. The only good thing about the place was the people working the desk where friendly when they where there to help, so I don’t want to make any assumptions that he ran off hoping we would leave without the deposit but you never know.
James
Aufenthalt von 1 Nacht im Juni 2024