8/10 – Gut
Rob B.
30. Jan. 2025
Gut: Sauberkeit, Check-in, Kommunikation, Lage und Genauigkeit des Onlineauftritts
Very nice cabin with good space
Our group included two adult couples for which the cabin allowed plenty of space. Kitchen was nice size for cooking and we had space to play card games and just chat. We also enjoyed playing the arcade games provided. Location was near the resort. When we arrived there was a smoke alarm that needed the battery replaced right inside the front door where the ceiling was the tallest. The consistent beeping was hard to tolerate. Then we noticed the water wasn't flowing in the sinks or toilets. We easily reached Matt, the owner who said he'd make some calls for access to a ladder and the water company. The water company arrived within 30 minutes. It appeared the water was fine to the house, but the line between may have frozen. So, not an easy fix. In the meantime, the owners were in route to the cabin (approx 60 minutes) to check out the situation. We were able to discuss out options to stay and agreed we would use portable water during our stay. The owners refunded us one night for our inconvenience. We made the best of it and did have to purchase more water to get us through the 2 nights. Nice that the store wasn't a long drive. We would definitely rent this cabin again should we have the opportunity under better circumstances and appreciate the attention and accommodation the owners provided. A lesson for both owners and renters to check the home and water situation when planning a stay in a location dealing with below freezing temps.
Rob B.
Aufenthalt von 2 Nächten im Januar 2025
