2/10 – Ungenügend
Kim S.
6. Juli 2024
Gut: Lage
Verbesserungswürdig: Sauberkeit, Check-in, Kommunikation und Genauigkeit des Onlineauftritts
Terrible save your money!
We got there before their 10 pm when no one would be there to help time. We got there at 6 pm. When we got there they had sent us an email to tell us where to go and what dome we were in. When we got there the dome was nasty. Bed wasn't made. We tried to call the numbers they had posted on the closed office door. No answers so we contacted VRBO and magically they finally messaged me through the app. We never directly talked to the owners or even seen them and we were there from July 1-5. When we finally had someone come out it was the sons mom. She was so flustered because our Sky Dome wasn't on her list. All while I'm getting messages from the "owners" saying "they were all clean and we are probably just at the wrong one" Then we got a message from the "owners" saying they were sorry for the inconvenience. Also, The Tavern restaurant isn't open it's closed due to "staffing" they said. We also had to ask for towels everyday until July 4th when a guy told us that we can just get the towels out of the cabinet ourselves. The dome itself had bottled water from the people before us and the bed is a 1/2 moon. My hubby is 6'1 and he couldn't fit on the bed all the way. This place is a joke but the location is good. Honestly I would give it a negative on everything but location.
Kim S.
Aufenthalt von 4 Nächten im Juli 2024