8/10 – Gut
Ryan S.
11. Apr. 2025
Gut: Sauberkeit, Check-in, Kommunikation, Lage und Genauigkeit des Onlineauftritts
Great Amenities, but Unfortunate Experience with a Resident
Our check-in process was seamless, with a key code granting access for the entire week. We appreciated having garage parking included.The heated pool was a highlight—perfect for early spring weather. It opened early and stayed open late.The room itself was clean and stocked with plenty of linens. The sheets didn't fit well but not an issue. However, a few more basic supplies such as cleaning products, toiletries and garbage bags, would be nice especially since we prefer dining in rather than eating out.The Downside:Unfortunately, our experience was overshadowed by an unpleasant interaction with a long-term resident on the 5th floor. We traveled with a group that had reserved 10 rooms—mostly families with school-aged children. This resident repeatedly harassed our group: following people, recording video without consent, and making baseless accusations.I personally received a text from the condo association after being wrongly accused of throwing something from a balcony—an incident that turned out to be nothing more than a child shaking sand from a towel, which was carried by the wind. Despite efforts to apologize by this family and clarify, the resident continued to express hostility toward families, large groups, and sports teams staying at the resort.This experience was disappointing enough that we will not be recommending the resort. The property itself and other owners seemed lovely—but one resident’s behavior ruined our groups stay.
Ryan S.
Aufenthalt von 6 Nächten im April 2025
