4/10 – Schlecht
Joseph P.
31. Dez. 2024
Gut: Check-in und Kommunikation
Verbesserungswürdig: Sauberkeit und Genauigkeit des Onlineauftritts
Not clean at all very misconceiving listing
The cabin wasn’t clean and had an obvious rodent problem. We had to take out the garbage, wash all the linens, vacuum everything, clean all the dishes, wipe down countertops (food and rodent droppings) as soon as we arrived. There wasn’t any attempt at cleaning prior. The listing isn’t accurate in many ways. It’s actually 25 miles south of where it’s listed, there’s no way it will actually sleep 12 people. We had to clean out closets and consolidate there stuff to make some usable space for our things. I fixed two of the closet doors as well. They have a triple bunkbed That is not suitable for anyone over the age of 10 because they are too close together. We found multiple mouse traps with mostly and partially decomposed mice that have been sitting for along time. That created a very distinct smell. Yeah the hot tub was nice once we got the chemicals balanced and cleaned it as well. Im not one to complain but when there is a 300 cleaning charge and upon arrival the place is not at all clean it very frustrating. Not to mention the sleeping arrangements.There was mouse droppings everywhere you looked. We were in contact with the host and they gave us a partial refund(300 for the cleaning fee and another 300 for leaving it in much better shape than we found it)so at least they made up for some of it. We ended up leaving one day early and still feel taken advantage of but consider it a good lesson learned. I hope this helps in the future for both the host and potential guests.
Joseph P.
Aufenthalt von 4 Nächten im Dezember 2024
