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2/10 – Ungenügend
Chris E.
11. Dez. 2024
On a scale of 1 to 5 stars, I would give this property 1 star.
Rating Details:
The property manager was somewhat unhelpful.
The vacation rental was very dirty.
I was more than happy with the location.
I was very dissatisfied with the condition of the vacation rental.
Overall, I do not recommend this vacation rental.
Reviewer Comments:
Upon arrival, the house temp. was warm. I attempted to lower the temp and was unsuccessful. Contacted the property mngr, suggested the temp. control box was locked, she disagreed only to find out the temp. was locked and is remotely controlled by the owner. The door opening onto deck did not lock from the outside, so we had to exit and enter from the front of house, which was an inconvenience. One of the two upstairs shower heads did not work. Linens, throw pillows, ottoman and furniture cushions were dirty, and stained. Pet friendly should not equal dirty especially when paying more than $3,200 for 4 nights. There is evidence of two leaks in the celling- over MBR bed and hallway. The ceiling over the MBR bed is still untouched, with peeling paint and a stain. Lastly, I left behind a pair of earrings. For $25.00 plus postage the earrings were returned to me in a manila envelope, wrapped in a paper towel and inside of a Ziplock bag. I did report our dissatisfaction with the condition of the house to the property mngr., on our last day. Of course I received the necessary, "if you would have told me, we could have made repairs", to which I replied, the house should have been in proper condition for the incoming renter and those issues should have been addressed without the renter having to report such blatant areas of need. Not to mention that during a 5 day stay, who wants service people in and out of a house that again, caters to renters. I would NEVER recommend this property to anyone. There is a very nice property next to this house, beautiful, clean, prepared, etc... our friends truly enjoyed the house, and we will look at it for next year. Huge disappointment to spend a family holiday in such an expensive property, presented as though the property was equal to the price, only to find out it wasn't.