6/10 – Okay
Lori B.
21. Aug. 2024
Gut: Check-in und Lage
Verbesserungswürdig: Sauberkeit und Genauigkeit des Onlineauftritts
Property description is not accurate
This is a lovely, spacious brand new home in a beautiful, safe neighborhood. The photos are accurate. The back yard area with large patio and table are very nice. However, there were several issues during our stay.
The garage is locked, the owner stores a car in the garage, and the washer/dryer are in the garage. The host can open the garage remotely, but when we asked to use the washer, he wrote that it was "tricky" to use, so we didn't try. Thus, the garage and washer/dryer that appear in the listing are virtually unusable.
The sheets on one of the beds had not been changed (they were gritty and had hair on them) and the sink in another bathroom had not been cleaned. The owner was responsive and changed the sheets the day we contacted him. But the first night one of us had to sleep in a trundle bed that wasn't made.
When we first arrived at the house, we saw three pairs of sandals on the back patio near the door which made us think someone was in the house. When contacted, the owner said that he left them there with no offer to move or collect them.
Each bedroom has just one bed in it, not two as shown on the listing.
There were no instructions for accessing the WiFi or checkout procedures. When contacted, the host texted us the WiFi password and checkout instructions. The A/C was set at 77 when we left, but we forgot to turn it off. The host both called and texted us to scold us for not turning off the A/C and asking if we had done the other checkout procedures.
Lori B.
Aufenthalt von 2 Nächten im August 2024
