4/10 – Schlecht
Darren E.
30. Juli 2024
Gut: Check-in
Verbesserungswürdig: Sauberkeit und Kommunikation
Needs Maintenance !!
The property needs some TLC!! When we arrived at VRBO the garbage can was overflowing at the front door and no paper towels or toilet paper were initially provided. The property manager came by later that night to remove the garbage and provide the necessary paper products however that was just the beginning of the problems. The 1st floor sofa was covered in trash and so dirty you couldn't sit on it. The handrail leading downstairs was coming off the wall. The rugs in the Kitchen were soiled and needed to be replaced. The Kitchen teflon skillets were rusted and scratched (I went to the local corner store for breakfast). The power was out 3 times that week for an extended amount of time (over 2 hours each time) which is a huge inconvenience (a backup generator would have been nice). The front door combo went dead and we had to call the property manager again to replace the batteries and reset it so we could come and go. The gasket on the bottom of the refrigerator needed replacement and never closed properly. The washing machine leaks which we discovered after we did a small load of laundry after rafting, we cleaned up the water and called the mgmt. company to alert them about the problem no one returned my text or calls. We love Ellijay and will continue to go there several times a year we just won't be staying at this VRBO.
Darren E.
Aufenthalt von 6 Nächten im Juli 2024
