6/10 – Okay
christa w.
28. März 2024
Gut: Check-in, Kommunikation und Lage
Great location and space but needs updates and attention
Hi. We stayed at chimney rock cottage. Let’s start all the wonderful things about this property! The view is amazing. Love looking at thunder mountain out the primary bedroom windows. The heated floors in the bathrooms are wonderful. The house is laid out well and the space is great for our family of four. It’s close to town but not right in town and we really liked the location. Quieter but not too far away from all the things to do in uptown. Close to hiking.
We really enjoyed our stay but had several problems. The washer was absolutely filthy and leaks. I had to spend a lot of time cleaning it so we could use it. It still has some tiny fragments of some unknown something in it. The cleaning crew / property manager should be checking this between guests. Second, the dishwasher is hard to close and must have a damaged spring or something because it flops open. We had to run it more than once to get dishes clean. Third, the smoke detector in the primary bedroom started going off , chirping. We had to go to the store to get a battery to replace the dead one. The property management company should regularly change batteries on a schedule to prevent this from happening . It stunk to be woken up by that on vacation and have to get up and go to the store to buy a battery. The couch is also old and needs to be replaced. The cushions keep moving just when you sit down I think from the stuffing being old and compressed. Overall we enjoyed our stay but thisproperty needs attention.
christa w.
Aufenthalt von 4 Nächten im März 2024