8/10 – Gut
Katherine K.
2. Nov. 2024
Gut: Sauberkeit, Check-in, Kommunikation, Lage und Genauigkeit des Onlineauftritts
Overall Great Stay
Check in process was nice and easy. Finding the house was also easy. The house was everything we wanted and hoped for, it was clean and cozy and the downstairs room was a perfect hangout spot. We loved staying so much that we were planning on booking again for next year, until the unthinkable happened. They have some mouse traps in the house which are the contained and tamper-proof type which we were not concerned about as we knew our dog and baby wouldn't be able to access them where they are placed, but what we didn't know was that there was also loose mouse poison which our dog found and got into. This happened on our checkout day, while we were packing our car and we had to rush to the vet for emergency help. Luckily we got there fast enough that it appears all will be well with our dog, but this is something that we are going to be more diligent about even in the pet friendly listings. Darlene has been good about communication and giving us the info we needed to get our dog the help that she needed, and has checked in with us regarding our dog as well as offered to pay the vet bills due to this unforeseen incident. Overall good stay, we loved the house and everything, just an unimaginable ending to our otherwise amazing vacation.
Katherine K.
Aufenthalt von 8 Nächten im Oktober 2024