2/10 – Ungenügend
Kelsey B.
7. Juli 2024
Gut: Check-in
Verbesserungswürdig: Sauberkeit, Kommunikation, Lage und Genauigkeit des Onlineauftritts
Worst stay ever.
The apartment is on the second floor, we had small children, not only are the windows cracked with mold, they do not lock and leak. It stormed and we had to put towels at the bottom of the windows. The blinds were not put up properly, fell and hurt many of us numerous times. The floors are very slick, no floor mats and also the outside shower area is very slick. We contacted the owners, they were supposed to come out and fix things. It did not happen. We asked for something more to help get the sand up, he laughed. Everything inside is made of glass from the tables to the shower doors, we had small children and was extremely afraid of breaking anything. Many of my group suffered injuries due to falling. Outside had trash that we picked up, the grill caught fire and ruined our dinner, they did clean it but with a brille brush and I will not use a grill that has been cleaned with one. There was a metal pole that had been cut off at the ground someone stepped on, fortunately it wasn't one of the kids, it would have sliced their foot open. Some of the kids found wood with nails in it laying around. We've tried speaking with the owners and have gotten no where. They gave a tiny refund which doesnt even pay for the meal that we lost. We've used vrbo many times and this was the only incident that was ever this terrible. This place IS NOT KID FRIENDLY. just be aware.
Kelsey B.
Aufenthalt von 7 Nächten im Juni 2024
