2/10 – Ungenügend
Linda S.
1. Dez. 2024
Gut: Kommunikation
Verbesserungswürdig: Sauberkeit, Lage und Genauigkeit des Onlineauftritts
Shocked that this property is listed on VRBO
The overall condition and appearance of property was not to my standard, especially listed on VRBO. I have pictures to prove how unkept the property is. I can accept the property because it’s quite apparent that it’s an older property that was rehabbed, however a lot of corners were taken in the rehab; but what was unacceptable was the lack of quality of linens and towel. The sheets were practically see thru and there were no additional towels except the 1 per person left in bathroom. The pillows were limited and flat like pancakes.
I had to call the host for a number of things, like extra pillows (they were delivered with NO pillow cases, so they couldn’t be used properly), toilet paper, paper towels, detergent and for the a/c filter to be cleaned. It was so filthy that the dust was attached to the door and wall of the a/c closet.
I do have to admit that the host did respond to my requests, but I should not have had to ask for toilet paper; or coffee for that matter.- which there were none, so we just bought instead of asking. At that point I was just very disappointed. This is my first and ever review online, but I had to take the time to do this because this was suppose to be a great experience for me and my adult children, and I planned this to the tee, I was so embarrassed. I was under the impression that VRBO was suppose to be upscale, but if this property is an example then I guess not.
Linda S.
Aufenthalt von 3 Nächten im November 2024
