8/10 – Gut
holly n.
6. Nov. 2024
Gut: Sauberkeit, Check-in, Kommunikation, Lage und Genauigkeit des Onlineauftritts
After a Mix-Up....We had a nice stay
After a long day of traveling, we arrived at the address listed. Unfortunately, it was the wrong address (but owned by the same host). When I saw it had nothing other than furniture (no coffee pop, no plates, no nothing) I was beyond upset and sent a very terse note to the host. However, as it turns out...we spoke to the host and found out it was the wrong address/house (the same code was used for both homes).
The host was very kind and understanding. Once we got it sorted out and drove to the house that is listed, we breathed a HUGE sigh of relief. THe home is lovely, very comfortable, clean, well equipped. The river in the back is very nice plus. We had a nice sign with our name on it that welcomed us. It is nicely decorated and had everything needed. The only caveat is the train ...it is about 60 feet from the house - it runs at night about 4 times per night. So...if you are a light sleeper and/or have difficulty getting back to sleep - I'd suggest you bring some ear plugs.
I should note that the host called back after our initial mix up to make sure all was ok. We appreciated the follow up call. I also felt bad about my very terse note and sent an apology note....she was more than gracious and understood.
holly n.
Aufenthalt von 4 Nächten im Oktober 2024
