4/10 – Schlecht
Phyllis N.
19. Okt. 2024
Gut: Check-in, Kommunikation, Lage und Genauigkeit des Onlineauftritts
Great view, Less than desirable accommodations
We were pleased with the easy parking, unloading, entry to building and room. The view was spectacular. The size of the unit was perfect. I was happy to see a washer/dryer available in the unit. However, there was repair work going on so cupboards were emptied of the contents, a large hole in the kitchen and dust covered the counters and appliances. A balcony chair had a broken leg and a drip coffee maker were replaced and/or delivered upon request. There were no cleaning products or tools available to sweep the floor, no bar soap or dishsoap available and one roll of paper towel. The pans were teflon coated but very scratched and dirty. There were no bottle opener or ice cube trays. I think these couple things are fairy standard. Upon stripping our bed at the end of our stay I noticed mildew on the pillowcases. On day 3 of our 5 day stay, a plumber appeared at the door at 10:00 am to work on the leaking pipes. We had not been notified that this was to occur. They were in and out for about 3 hours. On day 4 of our stay, after a relaxing beach walk and lunch, we rode up the elevator with a repairman who was heading to our unit. Once there we found the door to our unit unlocked and open with no one inside. He worked on the hole in the wall for 90 minutes. I have stayed in a number of VRBO units and this was by far the worst experience. Was frustrated with the uncleanliness, missing/broken items and lack of communication and invasion by the site workers.
Phyllis N.
Aufenthalt von 4 Nächten im Oktober 2024
