2/10 – Ungenügend
Aaron J.
30. Dez. 2023
Verbesserungswürdig: Sauberkeit, Check-in, Kommunikation, Lage und Genauigkeit des Onlineauftritts
Cabin Theme: Low Cost
The property is located in a great area close to town with wonderful cabin feel and smell that you love. The issue with the cabin is related to the owner’s main priority of saving money and not the guest experience.
If you would like access to a washer and dryer for the week, you are out of luck because it is locked behind a door and one set of towels for the week of well water. Same for dish washer they do NOT have one. All dishes needed to be washed before use.
Main living area has one couch, left us 5 sitting table to watch movie.
The hot tub (a big deal for autistic son to “swim” on vacation!) that had a thick ring of grim around the water edge and yellow water. We know about hard water in country 10y going to HH.
After multiple calls to owner she texted back to inform that her cleaning lady “had covid and had been hospitalized”. So no hot tub service, She came the next day and cleaned it out around 3pm but did not have the proper chemicals to treat the metals/yellow water color because they had to be ordered. She asked if I was happy with the resolution, I told No and she offered to refund a portion of the price for a positive review. I declined as the money was not the issue it was the experience. I went got the chemicals and fixed yellow water myself that day. Again probably cost more for her.
There are many options in HH so just find a place that people enjoy hosting folks and not one that in her words “b/w property taxes and expensive they aren’t making any money”
Aaron J.
Aufenthalt von 3 Nächten im Dezember 2023
