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Best Location- ON THE SAND - Carlsbad Casa De Los Sueños | Unit B

Fotogalerie von Best Location- ON THE SAND - Carlsbad Casa De Los Sueños | Unit B

Speisen
Unterkunftsgelände
Speisen
Eigene Küche
Eigene Küche

Bewertungen

8,0 von 10.

Sehr gut

2 Schlafzimmer1 BadezimmerPlatz für 5 Gäste

Beliebte Annehmlichkeiten

  • Parkplätze verfügbar
    Parkplätze verfügbar
  • Waschmaschine
    Waschmaschine
  • Küche
    Küche
  • Wäschetrockner
    Wäschetrockner
  • Außenbereich
    Außenbereich
  • Grill
    Grill

Lerne die Gegend kennen

Map
Carlsbad, CA
  • Carlsbad State Beach (Strand)
    1 Gehminute
  • Tamarack Beach
    13 Gehminuten
  • New Village Arts Theatre
    14 Gehminuten
  • Oceanside, Kalifornien (OCN)
    14 Autominuten

Zimmer und Betten

2 Schlafzimmer (Platz für 5 Personen)

Schlafzimmer 1

1 King-Bett

Schlafzimmer 2

1 Queen-Bett

1 Badezimmer

Badezimmer 1

Badewanne oder Dusche · Toilette

Weitere Räumlichkeiten

Terrasse oder Patio
Küche
Garten

Mehr zu dieser Unterkunft

Best Location- ON THE SAND - Carlsbad Casa De Los Sueños | Unit B

Welcome to Casa De Los Sueños, the place where all your oceanfront vacation dreams really do come true! The home is a magnificent 2-bedroom unit, located directly on the sand in Carlsbad, California. The breathtaking ocean views can be enjoyed from the kitchen and dining areas of the home, as well as from the comfort of the living room. The interior of the home is tastefully decorated with high-end furnishings and modern amenities and is truly the perfect location to make memories with friends and loved ones alike, that will surely last a lifetime.

Unit B can be found on the home’s lower North side and features the picturesque views and ambiance that one would expect from an oceanfront rental. After a long day spent playing in the sun and sand, you will surely look forward to kicking your feet up an unwinding in front of the TV, playing a heated game of foosball, or even just sitting back and sharing in endearing conversations with friends and loved ones. There are two bedrooms in the unit, one with a king bed and one with a queen, as well as one full bathroom. There is a fully stocked kitchen and a picturesque dining area to sit back and share a meal while taking in the show mother nature is putting on for you, right out front. There is also a wonderful patio space for exclusive use by the unit, complete with a large, outdoor sectional couch and barbeque.

Separating the home from the beach is a spacious, tiered, shared yard for all three units to enjoy. Relax and layout on the chaise lounges on the upper lawn area, cozy up around the firepit, or perhaps enjoy an al fresco meal at either of the two large dining tables on the lower area. All of this within a few steps of planting your toes in the sand and enjoying a wonderful day on the beach. The home comes stocked with beach chairs, umbrellas, and boogie boards so all you need to bring is your swimsuit!

Things To Note About This Property:
- Permit #: BLRE005470-05-2019
- Stays of 30 nights or longer are managed by P.S. Platinum Property Management, Inc. (DRE 02215202) and are subject to additional lease terms.
- Maximum occupancy of 5, sleeps 4 people in beds (1 King bed, 1 Queen bed)
- The home has multiple stories as you navigate from the driveway to the sand, with no elevator, so this home may not be suitable for everyone
- Due to the mild coastal climate, this home, like many in the area, is NOT equipped with Air conditioning.
- This property enforces a No Smoking policy, both within and outside the home - NO EXCEPTIONS
- This home is located in a peaceful, quiet neighborhood and is only suitable for quieter groups. Our rental agreement includes a no-tolerance policy around loud noise, excessive drinking that is disruptive to neighbors, over-occupancy, and parties. Violations of this policy will result in deposit forfeitures and/or evictions that are strictly enforced.

Unterkunftsmanager

P.S. Platinum Vacation Rentals
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Ausstattung

Küche
Waschmaschine
Wäschetrockner
Außenbereich
Parkplätze verfügbar
Blick aufs Meer (Ozean)

Ähnliche Unterkünfte

Hausordnung

Check-in ab 16:00 Uhr
Mindestalter für die Miete: 25 Jahre
Check-out vor 10:00 Uhr

Kinder

Kinder (0–17 Jahre) erlaubt

Veranstaltungen

Veranstaltungen sind nicht gestattet

Haustiere

Keine Haustiere erlaubt

Rauchen

Rauchen ist nicht gestattet

Wichtige Informationen

Wissenswertes

Diese Unterkunft wird von einem professionellen Gastgeber verwaltet. Die Vermietung erfolgt zu gewerblichen, geschäftlichen oder beruflichen Zwecken.
Für zusätzliche Personen fallen möglicherweise Gebühren an, die abhängig von den Bestimmungen der Unterkunft variieren können.
Beim Check-in werden ggf. ein Lichtbildausweis und eine Kreditkarte, Debitkarte oder Kaution in bar für unvorhergesehene Aufwendungen verlangt.
Je nach Verfügbarkeit beim Check-in wird versucht, Sonderwünschen entgegenzukommen, sie können jedoch nicht garantiert werden. Eventuell fallen zusätzliche Gebühren an.
Partys oder Gruppenveranstaltungen sind auf dem Gelände der Unterkunft streng verboten.
Der Gastgeber hat nicht angegeben, ob es in der Unterkunft einen Kohlenmonoxidmelder gibt; wir empfehlen, einen tragbaren CO-Melder mitzubringen
Der Gastgeber hat nicht angegeben, ob es in der Unterkunft einen Rauchmelder gibt
Registrierungsnummer der Unterkunft: BLRE005470-05-2019

Zur Gegend

Carlsbad

Mitten in der Gegend Carlsbad Village, einem Stadtteil von Carlsbad, befindet sich dieses Ferienhaus in der Nähe von Freizeitparks und am Strand. Oceanside Pier ist einen Ausflug wert, wenn du etwas unternehmen möchtest. Wer lieber die Natur bewundern möchte, sollte Folgendes besuchen: Carlsbad State Beach (Strand) und Oceanside Beach. Du bist mit Kindern unterwegs? Mit diesen Attraktionen kannst du den Kleinen bestimmt eine Freude machen: LEGOLAND® California und Buena Vista Audubon Society & Nature Center. Beim Tauchen und beim Schnorcheln kannst du die umliegende Wasserwelt erkunden oder aber du stürzt dich auf den Wander-/Radwegen und bei einer Öko-Tour ganz in der Nähe in ein Abenteuer mit festem Boden unter den Füßen.
Karte
Carlsbad, CA

In der Umgebung

  • Carlsbad State Beach (Strand) - 1 Gehminute
  • Carlsbad Premium Outlets - 7 Autominuten
  • Oceanside Beach - 9 Autominuten
  • LEGOLAND® California - 10 Autominuten
  • Carlsbad Lagoon - 11 Autominuten

Fortbewegung vor Ort

  • Bahnhof Carlsbad Village – 13 Gehminuten
  • Flughafen McClellan-Palomar (CLD) – 19 Fahrminuten

Restaurants

  • ‪Gonzo Ramen - ‬11 Gehminuten
  • ‪Coyote Bar & Grill - ‬12 Gehminuten
  • ‪Angelo's Burgers - ‬15 Gehminuten
  • ‪Knock Out Pizza - ‬11 Gehminuten
  • ‪Campfire - ‬15 Gehminuten

Häufig gestellte Fragen

Ist Best Location- ON THE SAND - Carlsbad Casa De Los Sueños | Unit B haustierfreundlich?

Nein, in dieser Unterkunft sind Haustiere nicht erlaubt.

Wann ist der Check-in bei Best Location- ON THE SAND - Carlsbad Casa De Los Sueños | Unit B?

Check-in ab: 16:00 Uhr.

Wann ist der Check-out bei Best Location- ON THE SAND - Carlsbad Casa De Los Sueños | Unit B?

Check-out ist um 10:00 Uhr.

Wo befindet sich Best Location- ON THE SAND - Carlsbad Casa De Los Sueños | Unit B?

Dieses Ferienhaus liegt am Strand und ist dank der hervorragenden Lage (Carlsbad Village) zu Fuß gerade mal 5 Minuten entfernt von: Carlsbad State Beach (Strand) und Magee Park. Ebenfalls höchstens 15 Minuten entfernt: Tamarack Beach und Witch Creek Winery. Bahnhof Carlsbad Village ist zu Fuß in 13 Minuten zu erreichen.

Bewertungen

8,0

Sehr gut

Die Bewertungen werden in chronologischer Reihenfolge angezeigt, unterliegen einem Moderationsprozess und wurden verifiziert, sofern nicht anders angegeben.
Mehr erfahrenWird in einem neuen Fenster geöffnet
13 von insgesamt 33 Gästebewertungen haben eine Bewertung von 10 - Hervorragend" "
14 von insgesamt 33 Gästebewertungen haben eine Bewertung von 8 - Gut" "
1 von insgesamt 33 Gästebewertungen haben eine Bewertung von 6 - Okay" "
2 von insgesamt 33 Gästebewertungen haben eine Bewertung von 4 - Schlecht" "
3 von insgesamt 33 Gästebewertungen haben eine Bewertung von 2 - Ungenügend" "

8,4/10

Sauberkeit

9,0/10

Check-in

8,0/10

Kommunikation

9,8/10

Lage

8,4/10

Genauigkeit des Onlineauftritts

Bewertungen

10/10 – Hervorragend

Diane J.

Gut: Sauberkeit, Check-in, Kommunikation, Lage und Genauigkeit des Onlineauftritts
Love it
Who doesn’t love being right on the beach and able to walk to Carlsbad’s restaurants and shopping. Over the years we have stayed in all three units of this property and we are already looking to rebook again. The units are clean, quiet and picturesque. Tons of amenities. Management is awesome. Barefoot morning beach walks, vibrant ocean sunsets, the sounds of the surf… Five plus stars.
Aufenthalt von 4 Nächten im September 2024
Diese Bewertung stammt von einer vertrauenswürdigen Partner-Website und wurde nicht geprüft.

10/10 – Hervorragend

Paul S.

Amazing location
Rating Details: The property manager was very helpful. The vacation rental was very clean. I was very happy with the location. I was more than satisfied with the condition of the vacation rental. Overall, I recommend this vacation rental. Reviewer Comments: Probably one of the most beautiful locations on the planet, the house on Ocean Dr was the perfect beachside retreat. Could be a little noisy if there are guests upstairs, but we’d stay again without hesitation.
Diese Bewertung stammt von einer vertrauenswürdigen Partner-Website und wurde nicht geprüft.

8/10 – Gut

Amber B.

Great location!
Rating Details: The property manager was very helpful. The vacation rental was clean. I was very happy with the location. I was satisfied with the condition of the vacation rental. Overall, I recommend this vacation rental. Reviewer Comments: We had a great time! The unit is in a great location. Our teenage kids were able to walk to town.This is an old school, multi unit beach property that has been beat up by the salty sea. But truly, who cares. You're on vacation and outside the entire time. We met the property manager and he was delightful.The unit did everything we needed it to do; warm showers, clean beds, enough kitchen supplies for breakfasts & lunches, washer/dryer. My suggestion would be for managemnt to to replace the bath towels/wash cloths and add more of them.
Aufenthalt von 3 Nächten im März 2024

10/10 – Hervorragend

Verifizierter Reisender

Gut: Sauberkeit, Check-in, Kommunikation, Lage und Genauigkeit des Onlineauftritts
Beachfront
Great spot, nice to have the ocean right there. Owners wouldnt let us reschedule when we asked due to the bad storm. Turned out ok but was surprised there was no consideration for our request.
Aufenthalt von 4 Nächten im Februar 2024
Diese Bewertung stammt von einer vertrauenswürdigen Partner-Website und wurde nicht geprüft.

2/10 – Ungenügend

Gene L.

Rough on the Beach
Rating Details: The property manager was very helpful. The vacation rental was very dirty. I was very happy with the location. I was very dissatisfied with the condition of the vacation rental. Overall, I do not recommend this vacation rental. Reviewer Comments: Disappointing entry, unit was not cleaned very well & we felt the online description had been "oversold" as the unit was dated & in rough condition. Lacked basics such as limited towels & closet hangers. The final issue was a circuit breaker that would not reset disabling the use of the kitchen. The management team reactions to these multiple issues were outstanding & they rescued our visit by offering an alternative, more upscale property in Cardiff. While not quite the beachside location we were looking for, the property was convenient & much more comfortable for our group of 4. While the beach location was outstanding, the property itself is tired. It's value is in WHERE it is...NOT WHAT it is. Property Management customer service was prompt, courteous & outstanding...not so for the rental unit.

10/10 – Hervorragend

Sarah G.

Gut: Sauberkeit, Check-in, Kommunikation, Lage und Genauigkeit des Onlineauftritts
Great location, needs updating
We enjoyed our stay, the location was great. We loved watching the sunsets and collecting rocks and shells. The property is dated inside and the tub is slow to drain. There is limited stuff in the kitchen and no dishwasher. Overall, we had a great time and would stay again.
Aufenthalt von 4 Nächten im Januar 2024

8/10 – Gut

Johanna H.

Gut: Sauberkeit, Check-in, Lage und Genauigkeit des Onlineauftritts
Beach stay
Beautiful sounds of waves and unparalelled beach access. Pictures were accurate, and the best views were from the ditchen and dining area. The outside private patio that goes with this unit was a nice bonus. The only negative was the lack of equipment in the otherwise stocked kitchen....dinner on night one was a challenge with only one fork for four people! Coffee the next morning was challenging with one coffee mug! Contacted the support people in the early morning, and the problem remedied by five that evening.
Aufenthalt von 4 Nächten im August 2023
Diese Bewertung stammt von einer vertrauenswürdigen Partner-Website und wurde nicht geprüft.

10/10 – Hervorragend

Rebeca R.

Amazing location
I loved that every morning you wake up to the sound of the waves and can see the sun come up and stare into the endless ocean. I loved going to sleep hearing the waves! Amazing place for peace and quiet!
Diese Bewertung stammt von einer vertrauenswürdigen Partner-Website und wurde nicht geprüft.

10/10 – Hervorragend

Charlotte O.

Amazing gem!
All you could ask for! Beautiful location, spacious and gorgeous!
Aufenthalt von 5 Nächten im Februar 2023
Diese Bewertung stammt von einer vertrauenswürdigen Partner-Website und wurde nicht geprüft.

8/10 – Gut

Patricia A.

Worth it!
Beautiful place , perfect view. It isn’t fully equipped with bottle openers or coffee but it was beautiful, clean and comfortable. We had a really sweet time.
Aufenthalt von 2 Nächten im Dezember 2022
Diese Bewertung stammt von einer vertrauenswürdigen Partner-Website und wurde nicht geprüft.

6/10 – Okay

Tara H.

Not so sure
We arrived after asking about early check in and told they were just so busy. 3 units in the building and we had two. Funny the other unit had no one until the next day so why they couldn't clean our units first is unclear. This unit sleeps 5 and we had the smallest, cheapest table with 2 chairs, no couch (outdoor furniture set in the living room) and then very few kitchen items. We also rented this unit and C so we could connect. The door on that patio is rusted out and won't unlock. Then after 4 nights we get woken up in the morning to construction on the outside of the building. Scaffolding on one whole side and told it would be the whole building while we were there. Never told this when we spent how much. The worst was the 6th day we went to wash dishes and shower before dinner after being at the beach. Guess what no hot water. Called and told this is not an emergency issue and they would try to get someone out there the next day. The lady was rude. Almost 24 hours without hot water and nothing from Vacasa. 6th day also the scaffolding went on the back of the home. Every window you looked out you see it everywhere. Half the yard was not usable. Felt horrible for the workers who were so nice and felt bad and just trying to do a job. Yet I paid how much on the beach for this and no hot water.
Diese Bewertung stammt von einer vertrauenswürdigen Partner-Website und wurde nicht geprüft.

10/10 – Hervorragend

Jean C.

views, views, views
Ocean views inside and outside with beach access

4/10 – Schlecht

Christine C., Glendale, CA

Gut: Check-in und Lage
Verbesserungswürdig: Sauberkeit
We had bedbugs
We had bedbugs and Vacasa didn’t even respond to my alert to them. My Son has bites all over his body
Aufenthalt von 3 Nächten im August 2022
Diese Bewertung stammt von einer vertrauenswürdigen Partner-Website und wurde nicht geprüft.

8/10 – Gut

Cindy H.

Great Location!
We loved being right on the beach. Even when indoors, you felt you were outside due to all the windows for the view, as well as letting in the ocean breeze.
Diese Bewertung stammt von einer vertrauenswürdigen Partner-Website und wurde nicht geprüft.

8/10 – Gut

Lisa D.

Location, Location, Location!
What a fantastic location to stay in Carlsbad. Walking distance to many shops, restaurants and night life and then it's right on the beach where we spent most of our time. The host provided plenty of towels for 4 adults and the Foosball table and darts added an extra layer of fun to our game nights. The only down side is there is a 4 bedroom unit directly above this unit where you can here every single step the occupants take. Not so much in the queen size bedroom but it made it hard to sleep in, in the morning in the king size bedroom. My only recommendations for the owners would be to add another mirror, anywhere in the unit. If you only have one bathroom with multiple guests, an extra mirror would be helpful. The other would be to leave a broom, so occupants can sweep up the sand that inevitably gets dragged in. Other than those small things, we loved the place! We would come back again.

4/10 – Schlecht

Kerrya R.

Gut: Sauberkeit, Check-in und Lage
Verbesserungswürdig: Kommunikation
Great location but that’s about it
We were so excited for our staycation with our friends visiting from arizona! The condo was a great location for the beach with its own stairs right to the sand and was just a short walk to the village which was great. Unfortunately the condo and management of the property itself were extremely unresponsive and unhelpful. The photos of the property showed a couch in one of the living spaces, well it was actually just a small love seat and there were only two awkward round chairs in the living space with the tv so it was not very relaxing nor comfy for movie nights. We did not know that the unit we rented was on the bottom floor and the guests above us (what seemed to be 25 or ore people) were beyond loud until nearly midnight every night. We could hear every footstep and it really sounded like reindeer rolling bowling balls across the floor every minute. It was terrible. We had a three year old with us and thankfully she could sleep but the noise was beyond annoying and so loud. We tried to contact the property management company but they were useless and just kept saying we have a very high volume of calls. We needed a replacement of sheets and our friend did talk to someone finally and they said they would bring them before night. Well they didn’t and we tried to call again and we’re on hold for over 40 min with no answer. The sheets didn’t show up until the next morning :( The kitchen did not have essential items for cooking like oil or butter and there was no wine opener to be found so we literally had to go purchase one. On our last day the sink in the kitchen and bathroom backed up with disgusting green gross water - thankfully we were checking out bc I don’t think anyone at Vacasa would even help us. It’s really quite terrible to spend a lot of money and be treated as if we didn’t even exist. In our opinion Vacasa just rents out to make money and does absolutely nothing to ensure your stay is great. Great location but terrible everything else. I wish we could request our money back.
Aufenthalt von 3 Nächten im Mai 2022
Diese Bewertung stammt von einer vertrauenswürdigen Partner-Website und wurde nicht geprüft.

8/10 – Gut

Rachael E.

Amazing location
This beachfront home was perfect, you cannot beat this view and being directly on the sand! Little bit of a walk to food, but walkable. Beach chairs and sand toys to enjoy outside or on the beach. Loved the extra games inside for the kids when it was a little chilly. The one downfall would be the entry gates not having a lock. With the second bedroom having its own entry, and being near the windows and other doors, I didn’t feel comfortable leaving small kids in that room. You can also hear the footsteps from upstairs pretty loudly, luckily the first few nights they weren’t while sleeping, the last night the small children upstairs did wake up early and that was pretty loud. But again, worth the price for beach front.

10/10 – Hervorragend

Illa J.

Gut: Sauberkeit, Check-in, Kommunikation, Lage und Genauigkeit des Onlineauftritts
Stunning Views with a home style feel
I rented this property to honor my moms first angel anniversary with my best friend and aunt. The location and space could not have been more perfect. We enjoyed every minute of our stay and the sunsets were unreal. Very clean and quiet. Thank you for the accommodations. We will definitely be back again!
Aufenthalt von 6 Nächten im Januar 2022

8/10 – Gut

Taylor L.

Gut: Sauberkeit, Check-in, Kommunikation, Lage und Genauigkeit des Onlineauftritts
Overall great place to stay
This is the second time my wife and I have stayed here. It’s in a great spot right on the beach and close to all the main shops and restaurants in Carlsbad. The building is a little older but everything is functional. The unit it self is good shape. I only have 3 small complaints which should by no means be a deal breaker. We stayed in the room with the king bed and it was fine. No one stayed in the other room with the queen bed however every time I went in there it was freezing cold. There’s a unit above this one and any time someone walks up there it is super loud, if you’re a light sleeper bring ear plugs. Lastly I wish the curtains covered the windows a little better. The windows face the public beach entrance and I felt like people were staring every time they were walking down to the beach. Overall this is a great place to stay and I’d gladly stay here again.
Aufenthalt von 5 Nächten im Dezember 2021
Diese Bewertung stammt von einer vertrauenswürdigen Partner-Website und wurde nicht geprüft.

8/10 – Gut

Steve B.

Wonderful Location
Amazing location and view of the beach/ocean. Steps away from the sand. Good amenities are available. Short walk to nearby Carlsbad. Could use a little refresh like fixing some peeling walls and getting the firepits working. More curtains to cover the glass wall by the kitchen for more privacy would be welcome.

2/10 – Ungenügend

Angie B., Las Vegas, NV

Gut: Lage
Verbesserungswürdig: Kommunikation und Genauigkeit des Onlineauftritts
Plumbing problems on our 2nd morning. Rental only had one bathroom, backed up to the tub.
Called several time times, we had to use bathroom at a gas station. Problem was not fixed the same day. We checked into a hotel. I called before we left, they told us it would be taken care of the next day. They expected us to stay without a functioning toilet! Not acceptable. The property needs maintenance. The 2 fire pits were not working, the tech couldn’t remedy. The floor transition from guest room to kitchen is loose, kept tripping over it. Curtains are stained. The sheet rock above the windows is peeling and flakes.
Aufenthalt von 4 Nächten im November 2021

8/10 – Gut

Kerry M.

Gut: Sauberkeit, Check-in, Kommunikation, Lage und Genauigkeit des Onlineauftritts
Great location right on the sand
Can’t get any better than being right on the beach. The house was clean and yes the kitchen is a bit outdated but still it was worth the price we paid for it. Awesome views of the ocean and plenty of outdoor seating available. We loved having access to all the beach chairs/umbrellas and laundry room. The rental also had plenty of beach towels available for us to use - also the kitchen had pots/pans/bowls/cups and plenty of silverware . Loved the outdoor shower and hose so we could rinse off our sandy feet before stepping back into the house. This was the perfect spot for our family of four. We didnt encounter any issues, the only exception was one mosquito and one roach on the first night. But didn’t see any bugs the rest of our weekend stay. Beds were comfortable. Overall we were very happy with our choice and our long weekend!
Aufenthalt von 3 Nächten im September 2021

8/10 – Gut

Alissa S.

Gut: Sauberkeit, Check-in, Kommunikation, Lage und Genauigkeit des Onlineauftritts
Wonderful location and views!
We enjoyed our stay and would come back for sure. Very clean and accommodating. Outdoor area was amazing too with o lt steps to the sand. The only change we might make is a little more privacy (curtains for all windows). Thanks for having us!
Aufenthalt von 3 Nächten im September 2021

10/10 – Hervorragend

Jennifer F.

Gut: Sauberkeit, Check-in, Kommunikation, Lage und Genauigkeit des Onlineauftritts
Location, Location, Location
An excellent value for the price! The property management was very responsive. Check-in is at 4pm--which is later than I'm accustomed to. You cannot check in without the property manager meeting you upon arrival. However, I emailed the company expressing my disappointment at such a late check-in. Management was quick to respond and arranged for someone to meet us earlier. We never had to use our car once we got to our destination. The Village is within walking distance--.5-1 mile from almost anything in the area. Having direct access to the beach was priceless. Lots of patio space and decks below to enjoy the ocean without actually being on the sand. Caveats: Public beach access next to the property. I believe this must have been a house that was converted to units which are stacked so if you are in a lower unit, foot traffic from above might be an issue. There is no air conditioning however there are ceiling fans and portable fans. Heat is typically not an issue but it was a little warm without keeping doors open at night as we were having a heat wave. The upholstered furniture was a little shabby. I realize that with a rental, furnishings take a beating but the sofa could use a good cleaning or reupholstering. I will say the beds were VERY comfortable. Nothing worse than not being able to get a good night's sleep. All in all, a great weekend get away!
Aufenthalt von 3 Nächten im September 2021

2/10 – Ungenügend

Kim J., PHOENIX

Verbesserungswürdig: Sauberkeit, Check-in, Kommunikation und Genauigkeit des Onlineauftritts
DUMP!!!TERRIBLY RUN DOWN AND FALLING APART/INFESTED W BUGS
This is BY FAR the worst experience we've ever had in over 20+ yrs of renting vacation homes in the Carlsbad/Oceanside area. The rental is NOTHING like the photos, which have been retouched to cover up the horrible condition of this rental. Within a few hours of checking in we realized this unit is infested with mosquitos, ants and roaches. Disgusting! We called immediately and their solution was to drop off a can of Raid. Terrible customer service at the number you have to call to report issues. The drywall is coming apart INSIDE the unit, around all the windows. Drywall dust from falling drywall covered the windowsills and floor. Whoever cleans this unit is ripping off every renter that stays here. Within a couple minutes of check-in our feet were black from the floor, which wasn't mopped. There were dark smears of something ALL over the walls and the white curtains in the dining area. We quickly realized it was BLOOD from mosquitos being smashed against the wall and curtains. This blood wasn't ours and posed a major health concern for us. One of our family members is severely immunocompromised and can't be in an unclean space. We called back to cust svs to advise that we needed to check out and find other accommodations. They said they'd need to send someone out to inspect the next day. We stayed until they inspected and took photos of everything. The rental guy, Jesus was disgusted at what he saw as well, but said there was nothing they could do...that they needed to contact a third party company to advise of our complaints. There were so many problems that we had a list of 17 things that were in poor working order or unusable, or filthy. This unit needs to be taken off the market, major repairs made, properly cleaned, fumigated and most of the furnishings replaced. The kitchen was the most poorly stocked kitchen we have ever seen. There were 4 of us in our party and only 1 fork. ONE!!! We filed a formal complaint about everything via multiple phone calls and at least 8 emails. We checked out after a day and a half and found somewhere else to stay so our entire vacation wasn't ruined by staying in this dump. I'm still awaiting a response to our request for partial credit of our rental price, and the cleaning fee refunded. They don't care and they don't respond to requests for any compensation. Never had a worse experience and I'm filing formal complaints with the BBB, Health Department and Chamber of Commerce.
Aufenthalt von 4 Nächten im August 2021

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