6/10 – Okay
Nicole J.
17. Aug. 2024
Gut: Sauberkeit, Check-in, Kommunikation, Lage und Genauigkeit des Onlineauftritts
Nice stay for a large family but broken AC unit
We had a wedding in Meridian and needed a place for lots of extended family to stay. The houses were nice and it was fun for the kids and teens to maneuver between homes. I gave 3 stars because the 1st unit's AC didn't work the entire time we were there. We called the second day when we realized it really was an issue (we had checked in later the night before) and to their credit, someone came very quickly to look at it. They tried to fix it, but to no avail. The following day a technician came out but couldn't fix it, either. Then the 4th day we were leaving. We still used the condo for showering and bathrooms as we needed that space with the large group we had, but we didn't use the first house other than that because it was too hot (80-83 degrees inside the house) I tried to ask them to work with some sort of compensation since we didn't really use that space, and we were told no, that they had no control over whether the unit broke down or not. The technician told us he'd been called out last winter by renters of that same unit because the furnace didn't work, either. It would be nice if they got those issues fixed! Also, very minor but the listing shows inaccuracy of bathrooms. Home 1&2 say 2 bathrooms but home 3&4 say only 1 each. They all had 2 bathrooms, which was a pleasant surprise, but it would have been nice to know that ahead of time as we'd spent unnecessary time before we arrived planning where everyone was going to sleep based on bathroom/shower space.
Nicole J.
Aufenthalt von 3 Nächten im August 2024
