4/10 – Schlecht
Linda M.
7. Jan. 2025
Gut: Lage
Verbesserungswürdig: Kommunikation
Charming home; note and document all issues before settling in!
Charming and beautiful home. Home’s current condition is to be expected due to the age of the home; watch for wavy floors and document everything on your arrival. Upstairs hallway floor is slanted and the staircase railing has pulled up due to the floor settling. The stair railing was one of the first items my husband noticed and he mentioned how unsafe this would be for families with small children. Unfortunately, a week after our departure we received a bill for the pulledUp railings we found upon our arrival. We paid the invoice (just charged our Visa again for same repair which we will dispute). For future guest, I highly recommend you repair the second floor slanted hallway to insure the railings are repaired properly for future guests. My husband is a licensed contractor so if in fact we damage anything; he would have promptly repaired it to avoid this headache. Property manager has turned our holiday stay into a new year hassle. Other housekeeping notes: Upon arrival - we noticed unlocked windows and basement door was open. The middle bedroom looked as someone had slept in the bed and left in a hurry. The lack of clean towels and absence of wash clothes was not expected. The towels were located in the washer once we were given permission to use the washer and dryer in the basement. The pictures show a washer and dryer in the TV room but it was broken. All these inconveniences were minor and overlooked so we could enjoy the holidays.
Linda M.
Aufenthalt von 7 Nächten im Dezember 2024
