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8/10 – Gut
Kim L.
8. Juli 2024
Destin the beautiful!
Rating Details:
The property manager was very helpful.
The vacation rental was clean.
I was very happy with the location.
I was very dissatisfied with the condition of the vacation rental.
Overall, I recommend this vacation rental.
Reviewer Comments:
Everything about this vacation met our expectations, except the condo had a mildew/moldy smell that was overwhelming when we walked in. The property management contacted us about our 5 star stay the next day & told them that most people don't say things like this (& my daughter didnt want me to) but I told them about the smell & I thought it was coming from the mildew or moldy spots on the the closet walls in the master bath-(the vent didn't work). I also told them I'd tried to wipe it down with a papertowel & shampoo bc there were no cleaning products, sponge, dishwashing liquid, & only one hand towel. (I mentioned that we had stayed the in heart of key west in a condo similar to this (for less&) & I would think if any place would have that smell, it would be there but it didn't. They said they were sorry I wasn't 100% happy & were surprised to hear it bc they only had positive feedback on that unit in the past but they would bring some cleaning supplies & such by to make our stay more comfortable. They said they didn't detect any smell when they were there but some people cook & the oven may need to be cleaned & they could do that also when they brought the extra supplies. They said they couldn't speak to key west but their prices were competitive with others around us. I told them they misunderstood why I brought up key west, that I wasn't looking for a discount 🤦♀️. & that they ignored mildew/mold issue- but was telling the truth & they could do with it what they wanted but we would not be back. They didn't say anything else, but brought the supplies the next day. Everytime we left & came back the smell hit us. After being there for a while we could smell til we left and came back. We also had periodic headaches there. I got home last night I was putting up my clothes I didn't wear and now am having to wash everything bc of the smell. Plus I'm dealing with a horrible headache today. Majestic Sun A309. You can't trust t
