2/10 – Ungenügend
Loren H.
11. Okt. 2024
Verbesserungswürdig: Sauberkeit, Check-in, Kommunikation, Lage und Genauigkeit des Onlineauftritts
Bad host, Dirty, False advertising
-If you don't mind the smell of urine, trash in the front yard, dust covering every surface inside, ants, tattered upholstery, and false advertising, then you won't mind staying here.
-We asked to check in early, offered to pay an upcharge. Host told us that they needed to clean the rental, stating,"Our top priority is to ensure that the house is thoroughly sanitized and prepared for your arrival, adhering to the highest standards of cleanliness." Finally got into the rental, the coded lock would not open until EXACTLY the check in time. Host would not let renters go in a moment early. Bad form.
-Finally got into the rental, it was only to find dust covering everything inside, and the "view" out the windows obscured due to the thick layer of dirt. We were tired, long day of travel so finding another rental wasn't an option. We stayed.
-Woke in the morning to ants crawling all over the sink and on our toiletries. Disgusting.
-Cleaned our belongings, and being in the area for a memorial, had to leave without finding another rental.
-Got back, went to use "hot tub" listed as part of rental. When asked where the jacuzzi was, host said, "...our listing does not state that we have a Jacuzzi." The host said that the "hot tub" listed was the bathtub.
-Looked for the washer/dryer and fireplace that the host had listed as amenities. Not there.
-Told host I'd like to leave and to please refund the last two nights of our stay. She refused.
-If I could give a ZERO rating I would.
Loren H.
Aufenthalt von 4 Nächten im Oktober 2024
