2/10 – Ungenügend
John L.
3. Sept. 2024
Gut: Check-in und Lage
Verbesserungswürdig: Kommunikation und Genauigkeit des Onlineauftritts
Disappointing… the property was not tenant ready
An active pinging camera control box(Bing) was installed. No cameras had been disclosed. The oven was in an error state, would not work. We were told to turn it off circuit breaker, and turn it back on. That did not fix the problem. I discovered if turned off at the control box for several hours it would reset, but returned to the error state quickly. The barbecue was only back up, b the grill was covered with crud from a lack of cleaning, the propane bottle was empty, and there was a crimp in the gas hose that prevented it from working. It was not safe. The hose needs to be replaced. There were no sheets on the master bedroom bed. (The property manager did on the first day return my initial call and brought a new propane tank and additional sheets.) that was the last call he returned. I attempted to contact the property manager and the property owner by phone and by email , but was unsuccessful each time. When we arrived the dishes in the cabinet had food debris on them. We ran all the dishes through the dishwasher before we could use them. There was frequent rain while we were there… the roof in two of the bedrooms leaked. We had to move one bed to protect from leaks. We notified the property manager, but no response. It was a four-bedroom house, but the fourth bedroom by the pool had an extremely strong, chemical odor, didn’t dissipate we had to double up in 3rd bedroom We had an early morning flight. management could not accomthe.
John L.
Aufenthalt von 7 Nächten im Juli 2024
