6/10 – Okay
Bianca B.
22. Sept. 2024
Gut: Lage
Verbesserungswürdig: Kommunikation
Not impressed
I wish I could say I loved our stay but I didn’t. Before we even arrived, I was notified that one of the toilets was draining slow and that it wasn’t going to be fixed before we arrived (we had 8 people).
When we got up to our condo around 4:30PM, I went to open the door and someone was walking out of it. Apparently it wasn’t quite ready and the employee had to bring us a comforter for the master bedroom.
The toilet couldn’t be used at all and it wasn’t until the next day after lunch when someone came to fix it.
The bedroom closest to the door had a brown stain on the bed, I asked my MIL if she wanted me to call to get her new sheets but she didn’t want to bother with it and slept with another blanket she brought from home.
The elevators were AWFUL. At some points it took 15 min to get on the elevators because they were under construction. We couldn’t even use the ice maker in the freezer because it wouldn’t make hardly any ice.
We also had an issue with the people directly below us smoking weed outside on their balcony. I have 3 kids and none of us wanted to sit outside because it smelled awful. I called over 4 times about the issue and was told because it wasn’t a RealJoy property that security wasn’t able to question them because they COULD have a medical card. Soooo the property isn’t smoke free.
We stayed in this condo for 7 days & paid over $3k. I was VERY disappointed. I feel like we wasted our money here. We will not be back.
Bianca B.
Aufenthalt von 7 Nächten im September 2024
