The entire process was easy! The cabin was extremely clean. Beds were perfect. Plenty of pillows, blankets, etc. Accommodations were top notch. Acesss to streaming services. Strong WiFi. Communication with the owner was great. Answered all my questions and in a timely manner! Including a conversation at 1am. That was impressive and very professional if you ask me! Location was awesome. Close to downtown, Dollywood, (About 4 miles) yet quiet and secluded enough from the hustle and bustle that you can sit on the porch or in the hot tub and enjoy the surrounding nature. The kids loved the hot tub. Plenty of towels, dishes, glasses if you needed them. Just an overall great VRBO Cabin! When we go back, which we will because our son is the Sheriff at Hatfields and McCoys Dinner Fued, I will more than likely be using this Location again! Just the right size for a family of 4...though you could comfortably sleep 6. Only recommendation if you bring 6, (our son and his GF stopped by to visit for a bit after the show one night,) would be one more recliner or rocking chair to go with the couch/recliners and rocking chair thats in the living room...but its far from a deal breaker or that big of a deal honestly. There are kitchen chairs and 2 rockers on the porch, which wraps around that gives access to a wonderful view. They have a swing and a small outdoor Briquette grill! I really loved the location of this VRBO cabin! Instructions and directions were clear. Highly recommend!