6/10 – Okay
Cara Lynn M.
11. Aug. 2024
Gut: Check-in und Genauigkeit des Onlineauftritts
Verbesserungswürdig: Lage
Family trip to the Smokys
While the house was large and afforded our family of 5 the ability to spread out, I was very disappointed in the lack of view of the Smokys (view was of very overgrown plants). In addition, the house is at an intersection and there is so much building going on all over the mountain, that the crews start coming up everyday between 7-7:30am, so no sleeping in on vaca.
The hosts provide dishes and pots, but there is NOTHING else provided. No soap, shampoo, condiments, cleaning supplies, spices, etc. I had to even buy my own laundry soap. Felt so unwelcoming.
The whole family enjoyed the game room and played pool or pingpong everyday. We did not use the community pool and only used the hot tub once ( it was slightly cold).
What really bummed me out about the property was the cleanliness. Yes, at the surface it looked clean, but all vents were caked with dirt, the washer had mildew all over the rubber when you open the door, the primary bathroom ceiling light/vent had dead bugs in it and the vent slats were caked in debris. The ceiling fan in the primary bedroom was unusable due to all the dust and junk on the blades. I couldn't even clean any of this because, as mentioned above, the host left nothing we could use to clean with. When you're paying $400+ a night, you expect the property to be cleaner than this one was.
We had great trip....as the Smokys are beautiful, I just wish we chose a different house to stay in.
Cara Lynn M.
Aufenthalt von 7 Nächten im August 2024
