2/10 – Ungenügend
April L.
8. Feb. 2023
Gut: Check-in, Kommunikation und Lage
Verbesserungswürdig: Sauberkeit und Genauigkeit des Onlineauftritts
Would NOT suggest staying here!
Pros: nice pool and plenty of hot water for showers
Cons: First night we washed clothes and find that the dryer doesnt work. Ok cool because we figured the owner would fix this with no problem seeing that every vacation we have done the owner/managment company have been fantastic. This was not the case. We went the entire week hanging clothes and using a hair dryer to dry our clothes. We packed lightly because of having a washer and dryer. We ended up drying off with half wet towels most of the week. We would have to wash and hang laundry after our long days at Disney. The owner dragged their feet the entire week with this issue. And now we get no response about a partial refund either!! The house also didnt look to be cleaned very well, which we didnt complain about because we really just wanted a working dryer. There was hair on the walls of the shower too from previous occupants. Area rugs were all bunched up, blinds were broken, closet doors were not attached on one room. Also, the washer was on its last leg. We would have to keep pressing start before it would actually take and start a load. I let them know about that, so who knows if the owner will actually do something about it. I feel like if you take on the responsibility of renting a house out then you need to be prepared to fix any major issues during a stay. I feel like no effort was given to make things right, which could have made a huge difference.
April L.
Aufenthalt von 7 Nächten im Dezember 2022