We arrived at 5:45 pm and due to minimal housekeeping labor, the unit was not ready for over an hour which was not ideal when arriving that late in the day. Due to a lack of labor, Beaver Creek did not have the Elkhorn lift open, thus the ski-out was not possible as was advertised and the shuttle to the Centennial lift took over an hour each morning. The onsite restaurant for dinner was only open Wednesday though Sunday. Our opinion was echoed by other guests during our stay. The unit itself is very clean, nice and cozy.