2/10 – Ungenügend
Cory G.
21. Jan. 2025
Verbesserungswürdig: Sauberkeit, Check-in, Kommunikation, Lage und Genauigkeit des Onlineauftritts
BEWARE - NOT AS ADVERTISED…
This property is not at all as described in the listing. The hosts, acting as property managers for an unnamed company, left us with a disappointing experience. Upon arrival, we were confronted with a neighboring property where six dogs were chained outside in the harsh winter weather, one even tied to a stop sign. The shared driveway with the neighboring home meant constant traffic in front of the property, with several cars coming and going all day, and one car staying parked for hours with occupants smoking weed inside.Inside the house, the situation was just as concerning. None of the linens had been cleaned—duvets were covered in long strands of hair and stains, and dirty dishes were left in the drawers. Additionally, the property was unsafe and unclean, making it an unpleasant environment for our vacation. After expressing our concerns to the property manager, we were promised a refund for the remaining days—but ONLY if we left a 5-star review.I waited to leave a review to give time for the promised refund, but instead, my original booking dates (12/21/24 to 12/27/24) were changed to 12/21/24 to 12/24/24, and the per-night rate were increased in order to keep the total the same. The booking was then force-closed, leaving me unable to resolve the issues. VRBO has yet to make contact with the ‘host’ as they have stopped answering any calls from myself or VRBO, and this matter is now escalating. DO NOT STAY HERE…
Cory G.
Aufenthalt von 3 Nächten im Dezember 2024
