2/10 – Ungenügend
Brent K.
24. Mai 2024
Gut: Kommunikation
Verbesserungswürdig: Check-in und Lage
Surprisingly disappointed
My rating is a bit mixed on this as we ended up not staying at the property in Strassen. The owner proactively sent me a note a couple of days prior to our stay saying that there was some damage to the unit and offered another property of theirs in a different part of the city - which was very accommodating of him to do. The unit itself was similar to the pictures on this one. However, upon approval, the quality of the unit including housekeeping, furniture and figuring out the access to the unit were unclear. The furniture was cheap with one of the kitchen chairs broken and wet laundry in the dryer. I have been to spots before where dry laundry is in the dryer and we've had a heads up on that but we were not aware and the hung towels were also still wet. I put this less on the owner than the housekeeping but still unacceptable imo. Access directions were unclear but communication with the owner was in real time which allowed us to eventually access the suite. I would recommend having more clear information as to what to expect, entry points, etc. instead of what appeared to be a relatively quick and dirty turn around money maker. All that said, beds were comfortable, unit was clean, few amenities and Luxembourg as a city is a gem.
Brent K.
Aufenthalt von 1 Nacht im Mai 2024
