2/10 – Ungenügend
Rineo X.
7. Feb. 2025
Verbesserungswürdig: Sauberkeit, Check-in und Genauigkeit des Onlineauftritts
It was the worst experience in my 10 years of renting!!!
To start, the listing is very deceptive. This place does not have any "nice views", it is not "wonderful" and definitely, not "quite".I got there around 10pm after dinner. The was only one parking spot left, very tight, and you can park on the road.To go to the room I had to go pass the kitchen...the kitchen had a terrible fried fish smell that had taken over the whole place. Right there this was a reason to cancel this reservation,but it was late for me to go anywhere else. In the kitchen, I was met by an elderly men, the uncle of the owner, who spoke Zero English. No help there!I run into my smelly room and found out the heating was not working...room was 63 F. So I texted Tin, the owner, but had no answers that night.Did not sleep all night...Also, the common bathroom was in the middle of the many guest bedrooms and it was very noisy when a guest went to use it. The property was old so you can imagine the original bathroom fan running during the night, the bathroom door was noisy as well...just a terrible experience.The next day I got up, left the keys for the owner, and texted him that I was not happy with the property and that I was not going to spend another night there.I asked the owner for a fair resolution, trying to be nice.Tin decided to charge me 25% of the whole reservation (11 days booking) plus all the other fees. This to me was not fair at all so I hope VRBO can give me a full refund after talking to their customer service 5 times.
Rineo X.
Aufenthalt von 11 Nächten im Januar 2025
