8/10 – Gut
Caroline B.
10. Jan. 2025
Gut: Sauberkeit, Check-in, Kommunikation, Lage und Genauigkeit des Onlineauftritts
Good Stay
My family stayed in the cabin for a 3 nights. The cabin and neighborhood are beautiful & clean. The listing was accurate & communication from the property manager was fine.I consider this a high end rental & the price we paid reflected that. We had a couple of issues- we realized at bedtime the bunk bed was not assembled properly, and therefore not safe for my children to sleep in that evening. Thankfully there was a pull out sofa for them to relocate to, however there were no window treatments in the sofa room, leaving my children with no privacy and visible to the public from outside (yikes). The air hockey table was also missing bolts/fasteners, so it was near collapse & not safe to play. I called the onsite maintenance first thing in the morning and he was there immediately to fix both issues- so that was appreciated. Considering the price you pay for property management & housekeeping, these issues should have been discovered by them prior to our check-in. There were a few other minor annoyances here - for example we all had winter coats and rain gear. There is not a single hook or coat closet in the entry way or first floor to hang these items. No door mat to wipe your feet. No lighting in the kitchen except for the ceiling flood lights. The lamps on the nightstand in the room were not plugged in because there was no outlet. Which also means there is no outlet for chargers. These are basics that should thought about when renting a high end property.
Caroline B.
Aufenthalt von 3 Nächten im Dezember 2024